The safety of our products and health and well-being of our patients are our highest priority. If you would like to report an adverse event involving a Sandoz medicine, please contact our global pharmacovigilance team.

Please note: Selecting a location from the drop-down list below will help direct your inquiry to the right contact and ensure a faster response

Algeria

Tel: +213 554 327 767

Fax: +213 (0) 982 400 640

Email: [email protected]

Argentina

Tel: +54 11 4703 7000

Fax: +54 11 4703 7576

Email: [email protected]

 

Australia

Tel: 61298053555

Fax: 61288742306

Email: [email protected].

Austria

Tel: +43 1 866 570

Fax: +43 1 866 57 6458

Email: [email protected];

Bangladesh

Tel: +880 9606300133

Fax: +8802 8991296

Email: [email protected]

Belgium

Tel: +32 2 246 16 11

Fax: +32 2 246 17 00

Email: [email protected]

 

Brazil

Tel: +55 11 5532 7122

Fax: +55 11 5532 4356

Email: [email protected]

 

 

Bulgaria

Tel: +359 2 489 98 28

Fax: +359 2 489 4323

Email: [email protected]

CAC

Tel: +502 2422 84 00

Fax: +502 2422 86 06

Email: [email protected]

 

Canada

Tel: +514 631 6775

Fax: +514 636 3175, +1 877 636 3175

Email: [email protected]

Chile

Tel: +56 2 3500200

Fax: +562206591

Email: [email protected]

 

China

Tel: +86 10 8566 8888

Fax: +86 10 6505 0243

Email: [email protected]

Colombia

Tel: +57 1 6544599

Fax: ++++++++

Email: [email protected]

 

Croatia

Tel: +385 1 6274220

Fax: +385 1 6274258

Email: [email protected]

Cyprus

Tel: +357 22 690 690, +357 22 690 600

Fax: +357 22 315032

Email: [email protected]

 

Czech Republic

Tel: +420 800 40 40 50

Fax: +420 225 775 445

Email: [email protected]

Denmark

Tel: +45 39 16 84 00

Fax: +45 39 16 8490

Email: [email protected]

 

Ecuador

Tel: +593 2 3990113

Fax: +593 2 3990193

Email: [email protected]

Egypt

Tel: +20 222861351

Fax: +2 02 26031702

Email: [email protected]

 

English East Africa

Tel: +254 20 2737771

Fax: + 221 33 859 45 15

Email: [email protected]

English West Africa

Tel: NA

Fax: +221 33 859 45 15

Email: [email protected]

 

Estonia

Tel: +372 665 2400

Fax: +371 66 013 230

Email: [email protected]

Eurasian

Tel: +7 495 967 1270

Fax: +7 495 969 21 60

Email: [email protected] (for Russia); [email protected] (for Armenia, Belarus, Kazakhstan, Kyrgyzstan)

 

Finland

Tel: +358 10 6133 200

Fax: +358 9 855 0018

Email: [email protected]

France

Tel: +33 1 55 47 60 00

Fax: +33 1 55 47 67 00

Email: [email protected]

 

French West Africa

Tel: +221 33 859 45 00

Fax: + 221 33 859 45 15

Email: [email protected]

Germany

Tel: +49 8024 908 0

Fax: +49 8024 908 1500

Email: [email protected]

 

Greece

Tel: +30 210 28 11 712

Fax: +30 210 2850590

Email: [email protected]

GULF cluster

Tel: +97144357002

Fax: +971 4 435 7052

Email: [email protected]

 

Hong Kong

Tel: +852 2881 4272

Fax: +852 2881 1017

Email: [email protected]

Hungary

Tel: +36 1 457 65 00

Fax: +36 1 457 66 00

Email: [email protected]

 

India

Tel: +91 22 5024 3000

Fax: +91 22 5024 3005

Email: [email protected]

Indonesia

Tel: +62 21 304 80 600

Fax: +62 21 3048 0553

Email: [email protected]

 

Iran

Tel: +971 4 435 7002

Fax: +97144357052

Email: [email protected]

 

 

Israel

Tel: +972 3 920 11 11

Fax: +972 3 923 18 17

Email: [email protected]

Italy

Tel: +39 02 96541

Fax: +39 02 96703051

Email: [email protected]

 

Japan

Tel: +81 3 6899 7069

Fax: +81 3 6257 3628

Email: [email protected]

Korea, South

Tel: +82 2 768 9007

Fax: +82 2 780 8487

Email: [email protected]

 

Latvia

Tel: +371 67 892 006

Fax: +371 66013230

Email: [email protected]

Levant Countries

Tel: +962 6 5508137

Fax: +962 6 5544102

Email: [email protected]

 

Lithuania

Tel: +370 5 2636037

Fax: +371 66 013 230

Email: [email protected]

Maghreb Cluster

Tel: +212 522 34 92 92

Fax: +212 522 78 71 09

Email: [email protected]

 

Malaysia

Tel: +60 379481888

Fax: 1800 806 274 (Malaysia toll free)/+65 62231575

Email: [email protected]

Malta

Tel: +356 21 222872

Email: [email protected]

 

Mexico

Tel: 525554208700, 525554208600

Fax: +525556286787

Email: [email protected]

Netherlands

Tel: +31 88 045 2100

Fax: +31 88 045 2509

Email: [email protected]

 

Non-Eurasian

Tel: +380 44 389 39 30

Fax: +380 44 389 39 33

Email: [email protected][email protected]

Norway

Tel: +47 23 05 20 00

Fax: +47 23 05 20 87

Email: [email protected]

 

Pakistan

Tel: +92 21 231 33 86-90(5 lines)

Fax: +92 21 32310241

Email: [email protected]

Peru

Tel: +51 1 2006400

Fax: +511-4217235

Email: [email protected]

 

Philippines

Tel: +632 7368 7777

Fax: +632 7755 1856

Email: [email protected]

Poland

Tel: +48 22 37 54 888

Fax: +48 22 37 54 750

Email: [email protected]

 

Romania

Tel: +40 21 312 99 01

Fax: +40 21 310 40 29

Email: [email protected]

Patient Safety Department - Novartis Pharma AG - Saudi Arabia

Toll free phone: 8001240078
Phone: +966112658100
Fax: +966112658107
Email: [email protected]

شركة نوفارتس - السعودية - قسم سلامة المرضى:
الرقم المجاني: ٨٠٠١٢٤٠٠٧٨
الهاتف: ٠٠٩٦٦١١٢٦٥٨١٠٠
الفاكس: ٠٠٩٦٦١١٢٦٥٨١٠٧
الايميل: [email protected]

https://www.report.novartis.com/ar  يرجى اتباع الرابط التالي للإبلاغ عن الأعراض الجانبية أو الشكاوى

 

Serbia

Tel: +381 11 2014000

Fax: +381 11 3112605

Email: [email protected]

Singapore

Tel: +65 6722 6409

Fax: +65 6223 1575

Email: [email protected]

 

Slovak Republic

Tel: +421 2 5070 6111

Fax: +421 2 5070 6200

Email: [email protected]

 

 

Slovenia

Tel: +386 1 300 75 50

Fax: +386 1 300 75 94

Email: [email protected]

Southern Africa

Tel: +27 11 347 6600

Fax: +27 11 929 2262

Email: [email protected]

 

Spain

Tel: +34 93 306 42 00

Fax: +34 93 306 44 12

Email: [email protected]

Sweden

Tel: +46 8 732 32 00

Fax: +46 8 732 56 62

Email: [email protected]

 

Switzerland

Tel: +41 41 763 71 11

Fax: +41 43 8881757

Email: [email protected]

Taiwan

Tel: +886223227742

Fax: +886223227743

Email: [email protected]

 

Thailand

Tel: +66 2 080 0976

Fax: +66 2 028 9792

Email: [email protected]

Turkey

Tel: +90 216 681 20 00

Fax: +90 216 681 22 11

Email: [email protected]

 

United Kingdom

Tel: +44 845 6011418 (Patient safety number), +44 1276 692255 (Central switch board)

Fax: +44 1276 698454

Email: [email protected]

 

 

United States of America

Tel: 1-800-525-8747

Fax: 720-887-3940

Email: [email protected]

Venezuela

Tel: + 5 71 6544444

Fax: Not applicable

Email: [email protected]

 

Vietnam

Tel: +84 28 3823 9090

Fax: +84 28 3827 0193

Email: [email protected]