Friederike, Global Quality and Manufacturing Science & Technology trainee
The STEP program allows trainees like me to grow into the Sandoz culture. One of the biggest challenges in such a big company is to learn how to handle intercultural differences and to communicate effectively globally. The program gives us the opportunity to learn and work in different cultural environments. Communication is key – we certainly don’t want to keep reinventing the wheel at our different sites. STEP is a great way to understand the company’s priorities, and shows you just how important it is to always look for new ways to deliver quality and improvements.
Within the STEP program, the tasks we’re given constantly stretch us. Many of us don’t have a background in the pharmaceutical industry when we first join the program. However, the responsibility we’re given and the high amount of confidence and trust placed in us means we’re constantly developing our skill set.
In a way, it’s a two-sided story. We get strong support and excellent training. But at the same time, we’re constantly encouraged to improve our systems and to think outside of the box. For that, you have to have the courage to speak up. If we see that there’s any room for improvement, we’re asked to be inventive about how we make that improvement. Solving problems when you don’t know how to do it at the start is a great way to develop. The ideas we have may or may not influence medicine or patients directly. However, these improvements in quality or processes often allow for better products and lower costs. And that definitely does enable us to impact patients globally.